Privacy Policy
Trust. Discretion. Protection.
Your privacy is our highest priority. This Privacy Policy outlines how we collect, process, and safeguard your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
By engaging with our services, you entrust us with information. We treat this trust with the utmost seriousness.
1. Data Controller
Elite Concierge
Registered in Poland/Warsaw
Address: ul. Grzybowska 87, 00-844 Warsaw
NIP: 5273160018
Email: contact@eliteconcierge.global
Phone: 22 379 61 92.
We act as the Data Controller for the personal information we collect and process in connection with our services.
2. Data We Collect
We may collect and process the following categories of personal data:
- Full name
- Contact information (email address, phone number)
- Billing or correspondence address
- Preferences and service usage history
- Communication records
We do not collect more data than necessary. All processing is limited to the scope required for premium-level service provision and client relationship management.
3. Legal Basis and Purpose of Processing
We process your data lawfully, fairly, and transparently under the following legal bases:
- Contractual necessity – to provide services or prepare to enter into a contract (Art. 6(1)(b) GDPR)
- Legitimate interest – e.g., communication, service optimization (Art. 6(1)(f) GDPR)
- Consent – for specific purposes such as marketing or newsletter subscription (Art. 6(1)(a) GDPR)
- Legal obligation – to fulfill applicable legal and tax requirements (Art. 6(1)(c) GDPR)
4. Data Confidentiality and Security
We operate under strict confidentiality protocols. All personal data is stored on secure servers with access restricted to authorized personnel only.
We implement industry-leading measures, including:
- Data encryption
- Access controls
- Secure networks and firewalls
- Regular audits and compliance reviews
All employees and partners are contractually bound to confidentiality and are trained in data protection compliance.
5. Confidentiality and Security
Privacy is the essence of what we offer.
All your data is stored securely using encrypted systems. Only authorized team members — bound by strict confidentiality agreements — have access to it.
We do not share or sell your data to any third party, ever — unless it’s:
- A trusted partner directly involved in delivering your requested service
- Required by law or regulatory authority
Any partner we work with is carefully vetted and contractually bound to protect your privacy.
6. Your Rights
You have the right to:
- Access your personal data
- Correct, update, or delete your data
- Withdraw consent at any time
- Object to certain types of processing
- Request a copy of your data in a structured format
- File a complaint with a supervisory authority if you believe your rights were violated
To exercise any of these rights, simply contact us at contact@eliteconcierge.global. We’ll respond swiftly and discreetly.
7. Cookies
Our website uses only essential and privacy-friendly cookies to ensure functionality and an optimal browsing experience. No tracking. No profiling.
For more details, see our [Cookie Policy].
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in regulation or business practices. Any updates will be posted on this page with a revised date.